Heart HQ
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Experienced Medical Receptionist

Sunshine Coast

At Heart HQ we are growing and looking for an experienced part-time Medical Receptionist who wants to provide positive outcomes, and create a caring environment for our patients. We are on an exciting, innovative journey and we want you to be a part of it!

World-class Cardiac Care

Our vision is to be the leader of integrated cardiology services delivering excellence in compassionate patient care throughout Queensland. As we continue to grow, our medical receptionists will be integral members of our team.

What You Will Do

The Receptionist will be the first point of contact for all patients and visitors coming into Heart HQ's offices.

  • Liaise with patients and their families in a compassionate manner.
  • Answer the telephone in a courteous and professional manner and convey messages in writing, verbally and electronically.
  • Book new patients, follow-up and confirm appointments.
  • Distribution of correspondence via medical objects, fax and posting.
  • General duties of scanning and faxing.
  • Organise and assist in the running of clinics.
  • Billing and receipting.

Who You Are

  • Previous experience in a medical practice desirable - however previous administration experience is essential.
  • You have strong communication skills.
  • Strong customer service skills and experience.
  • Confident computer skills.
  • Must be patient, considerate and empathetic.
  • Hard working, reliable, organised and detail orientated with a can-do attitude.
  • Previous experience with Healthtrack, desirable.

What’s In It For You

  • You will be part of our growth at Heart HQ.
  • Attractive salary on offer to reflect your experience and skill set.
  • A career path that is innovative and fulfilling.
  • Learning and development.
  • Paternity allowance.
  • Reward and recognition for hard work.

Who We Are

Heart HQ is a privately-owned business that has enjoyed continued growth over the past 9 years. The business provides advanced cardiac services to the Sunshine Coast and surrounding regions. We have an innovative approach to helping our patients and recently launched our dedicated Heart CT Scanner (the first integrated cardiac scanner on the Sunshine Coast) and our Murmur Clinic (to help our referring GPs identify and treat patients with valvular heart disease).


Interested? Please send covering letter and resume to Loretta Baldock at admin@hearthq.com.au

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07 5414 1100


07 5414 1101

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