RHM uses technology across either wireless internet or mobile networks to send data from your cardiac device to a server and password protected website that your cardiology clinic can access. Your remote monitor/app will perform frequent “virtual checkups” of your cardiac device; if an abnormality is detected this will trigger the monitor/app to send the data to your cardiologist as an “alert”. Please note that these alerts will only be reviewed during our business hours, Mon-Fri 8:30am-5:00pm (excluding public holidays).

In addition to regular “virtual checkups”, Heart HQ will schedule remote checks throughout the year. You will be notified either by an SMS or phone call prior to these checks. Your scheduled remote checks will be reviewed by your cardiologist, and a copy of the report will be sent to your GP.

• Enables data to be reviewed by your cardiologist in the comfort of your home.
• Provides earlier detection of performance issues with your cardiac device and abnormal heart rhythms (arrhythmias) that are recorded by your cardiac device.
• Research has shown that early detection can lead to improved health outcomes and a reduction in hospital admissions.
• Save you time and the inconvenience of attending multiple clinic appointments.

• On the day of your cardiac device implant procedure, the device company representative will provide you with a remote monitor or download an app on your mobile and provide you with installation instructions.
• Our RHM team will contact you a few days after your proceedure to assist with setting up the monitor / app and go through any questions you may have
• If you have already had your device implanted and would like to utilise this service, please contact Heart HQ.